The generators that we sell and install are fully automatic.
When the power goes out, the unit comes on and powers the electrical loads. Once utility power is restored the generator switches the loads back to the utility lines and shuts itself off, waiting for the next power outage. There is no gasoline to store, and the unit works whether you are at home or away.
As with any modern machine, a certain amount of maintenance is required to ensure that your generator works when you need it to. A power outage is not the time to find out that your generator does not work. Routine maintenance by a Kohler Certified service technician can ensure that the generator will respond as intended.
All of our Maintenance Agreements include two site visits per year, whether the unit is air cooled or liquid cooled.
Basic Maintenance Tasks for Kohler generators include:
Site Tech Field SoftwareKohler Dealers are held to the highest standards of technician certifications and professionalism. And Kohler is the only leading generator manufacturer with a comprehensive field troubleshooting and analysis software for the entire line of air-cooled and liquid-cooled generators. Site Tech is the proprietary software developed by Kohler for the exclusive use by Kohler Dealers. In addition to real-time performance and diagnostic reports, Site Tech can be used to update generator control firmware and to change specific engine parameters.
“Our office in Sandwich recently hired Cape Cod Independent Power (CCIP) (contact Lester Wade) to install a generator that would power both our equipment and entire building in case of a power outage.
They did an excellent job working with us to determine what was needed and which circuits we should put on the generator.
Lester and his team handled everything after that in a very positive and professional manner. We hardly noticed they were there throughout the installation. Additionally there was minimal impact to our daily business operations during the final switchover.
I met with a number of other companies and would rate the whole experience: consultation, installation and overall customer service as an A+, which in my opinion is not easy to find in this day and age.
After our experience with CCIP I wouldn’t recommend any one else but CCIP for the purchase, installation and servicing of a generator.”
– Josh Brimdyr, Health Care Technology Services of Cape Cod