When you purchase your generator, your key will be zip-tied to the exterior of the unit. Insert the key into the lock and turn it 45° to unlock. Lift the hood.
Keep your generator ready to go
Generator Maintenance Services in Cape Cod
Dependable Power for Your Home or Business, Maintained by Local Experts
Maintenance
1X or 2X Service Visits Per Year
Maintenance includes one or two site visits per year, whether the unit is air-cooled or liquid-cooled.
- Check oil level/top off (at mid year only)
- Check coolant level (if applicable)
- Check for firmware updates (if applicable)
- Check fuel gas delivery system for leaks and proper pressure
- Check and clean air inlets and outlets
- Check battery electrolyte level and specific gravity
- Check battery cables and posts; clean as necessary
- Check the unit for loose wiring connections
- Check for rodent and ant infestations
- Test engine
- Simulate power outage - run at full load (by request only)
- Change engine oil (at annual only)
- Change oil filter (at annual only)
- Replace air filter
- Change spark plug(s) (at annual only)
- Clean the exterior enclosure (as necessary)
Generator Specialists
Certified Kohler experts ensuring top-quality installation and service.
Flexible Scheduling
Convenient appointment options that work around your schedule.
Transparent Pricing
Upfront, honest estimates with no hidden fees.
Quality Parts
We use only premium, manufacturer-approved parts.
Emergency Services
Reliable support when you need it most, 24/7.
Satisfaction Guarantee
Your comfort and satisfaction are our top priorities.
Power Protection Starts Here
We specialize in professional generator maintenance for homes and business across the Cape. Whether you rely on your generator for backup during summer storms or as critical infrastructure for your business, our maintenance services ensure your system runs flawlessly when you need it most.
What to Expect: From Consultation to Completion
Our generator maintenance process is designed for your peace of mind:
- Initial Consultation – We begin with an on-site assessment to evaluate your current generator or standby system.
- Customized Service Plan – Based on your unit’s age, usage, and type, we create a tailored maintenance plan that meets local codes and your specific needs.
- Hands-On Service Visit – Our experienced technicians inspect, clean, and test all system components, including battery, oil, air filters, spark plugs, and more.
- Post-Service Report – We provide a clear summary of the service completed and recommendations for long-term performance.
- Ongoing Support – Enjoy the confidence of our 24/7 availability for emergency services.
Generator Maintenance Packages
We offer several service options designed to fit different property types and usage levels:
- Essential Annual Check-Up – Perfect for homeowners who want once-a-year peace of mind.
- Extended Support Package – Includes remote monitoring and diagnostics.
- All services include comprehensive diagnostics, system testing, and safety checks.
Why Professional Maintenance Matters
While DIY maintenance may seem like a cost-saver, our certified service offers real, lasting value:
- Trained Experts – With 20+ years of combined experience, our team knows generators inside and out.
- Local Know-How – We understand the salt air, harsh winters, and electrical needs specific to Cape Cod properties.
- Guaranteed Workmanship – We stand behind our work with follow-up support.
- Safety First – We follow all NFPA and Cape Cod permitting standards, ensuring your unit is compliant and secure.
Technical Precision You Can Count On
Our team uses diagnostic software to ensure optimal load testing and voltage regulation, and we never cut corners when it comes to:
- Fuel system inspections
- Battery load testing
- Transfer switch performance(upon request only)
Proudly Serving Cape Cod
Cape Cod homes and businesses have unique needs—from coastal corrosion risks to town-specific permitting. Whether you’re in Barnstable, Falmouth, Orleans, or anywhere in between, CCIP understands and navigates local requirements so you don’t have to.
Request a Free Consultation Today
Ensure your generator is ready when it matters most. Schedule your generator maintenance today.
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Trusted by Your Neighbors
“Excellent product and service. CCIP installed a nat gas 24KW standby generator. The installation was started on schedule (less than two weeks after signing the contract) and completed in less than a day. CCIP is very easy to contact. They offer 24/7 service, included for the first year, and for a reasonable yearly service price after that. Great product and much quieter than I expected or have experienced with other whole-house generators I have come across.”
“Cape Cod Independent Power has done a wonderful job installing our generator. Prompt service, courteous, professional and knowledgeable. They were very competitively priced and offer local 24/7 service. I would highly recommend them.”
Are you prepared for the next storm?
Generator Upkeep FAQs
How do I open the unit?
How do I turn off my generator?
Open the hood. Move the circuit breaker to the OFF position to stop powering the house. The circuit breaker is located below the black controller. Once switched OFF, let the generator run for 2‐5 minutes then press the blue OFF button located on the controller.
How long can it run before I need to check the oil?
Be sure to check the oil every 8 hours and change the oil after every 100 hours of use. If this is not possible, at the very least, check the oil every 24 hours. It's very important that the oil is checked and changed correctly in a timely manner to avoid damaging your generator. It's important not to rely on the low oil pressure switch (which is very different from a low oil level switch) to shut the machine down. The damage will most likely already be done by the time this occurs.
How much oil will my generator consume?
Since variables such as engine hours, load, model, and other factors influence fuel consumption, there is no standard amount of oil being consumed. As long as you check the oil level and change the oil as instructed then your generator should be in good condition.
What type of oil do I put in the generator?
We recommend 5W30 Full Synthetic Oil. If that's not available, then you may also use conventional mineral base oil. If the engine has been serviced before and filled with conventional oil, then refill it with conventional. It's important not to mix synthetic and conventional oil. It can damage your engine.
Where is the dipstick?
The dipstick is located on the back of the engine and has a yellow ring or handle on the end of it.
How do I check the oil?
After you turn off the generator, allow the engine to sit for 2 minutes to let the oil settle. To check the oil level, pull the dipstick from the back of the engine, wipe it with a clean rag and place it back into the dipstick tube. Pull the dipstick back out and examine the end of the dipstick. The end of the dipstick has crosshatching between an 'F' (full) and an 'L'(low). The oil level should fall between these two markings. If it is towards the low end, add oil.
To add oil, find the yellow cap (that's engraved with a picture of an oil can) on the front of the engine. Add a few ounces of oil then check the oil level again by inserting and removing the dipstick. Repeat these steps and continue adding oil until the level is at or near the 'F'. Do not overfill the engine. If the engine has been serviced before and filled with conventional oil, then refill it with conventional oil and NOT synthetic oil. It's important not to mix the two oils. Once oil is at a desirable level, start the generator by pressing the AUTO button. After the generator is started, flip the circuit breaker to the ON position and the generator should be supplying power to the house.
What do I do when the water rises above the generator?
If it's safe to go outside, turn your generator OFF. If you can't get to your generator and it continues to run while submerged in water, there will most likely be internal damage. There is not much else you can do. Remember, water and electricity can be very dangerous and if the generator is submerged, you will have both conditions.